Shipping

BP Party store offers Standard shipping. All shipping transit times are estimates. Shipping refunds are NOT available for any service selected, including late delivery arrivals. All orders are shipped on first business day available. If items on your order are out-of-stock, you will be notified by our Customer Service Dept and the item will be cancelled from the order immediately.

Returns

We accept the return of new, unused, unopened, and undamaged merchandise within 7 calendar days of the package delivery date. Shipments must be postmarked by the 7th day from the package delivery date to be eligible for a return. We don’t cover the return cost of shipping. Original shipping costs are not included in the value of the return. Because we are a discounted store, we do not offer refunds. And funds will be returned in the form of an online store credit code that can be used on future orders on bppartyballoons.com

To start a return please email info@balloonplug.com